For decades, passengers buying general train tickets (unreserved tickets) faced long queues at railway counters. Today, Indian Railways has transformed this process, allowing travelers to book General tickets online.
In this article. this guide covers everything from what is a general ticket and how to book general ticket online using mobile app. Read the complete blog.
What is a General Train Ticket?
In Indian railways, General tickets are non-reserved, un reserved and low-cost tickets valid for:
- Second Class (2S) and General Compartments in passenger trains
- Same-day travel only (no advance booking): user can not book the general in advance. They have to book the ticket immediate before Journey
Key Features About General Tickets
- No seat allocation – In general ticket, there are no seat allocations to passengers. Who come first can get the seat quickly.
- Affordable fares: General tickets are affordable, the price range starts from Rs. 10.
- Instant booking – You can book your general ticket instantly.
Booking General Tickets Online via UTS App:
What is UTS(Unreserved Ticket System) App
The UTS app in Indian Railways stands for Unreserved Ticketing System. It’s a mobile application designed to allow passengers to book unreserved train tickets quickly and easily through their smartphones.
Features of UTS application
- Booking unreserved tickets: Passengers can book unreserved tickets for train that have general class/2s coach.
- Booking platform tickets: You can also buy platform tickets through the app.
- Paperless ticketing: The app generates an e-ticket that doesn’t require a physical ticket, making travel more convenient.
- View train schedules: Passengers can check train schedules, routes, and stations.
1. Download & Set Up the UTS App
Passengers can download UTS application using android play store and Apple app store.
Registration Process:
- Enter mobile number (OTP verification)
- Create 4-digit MPIN
- Set up R-Wallet (Railway Wallet) for payments
2. Adding Money to R-Wallet
R-Wallet (Railway Wallet) is a digital wallet feature that allows passengers to store money for quick and easy ticket booking. It eliminates the need for entering payment details each time you book a ticket.
Features of R-Wallet in the UTS app:
- Preload Funds: Passengers can load money into the R-Wallet using various payment methods like debit/credit cards, net banking, or UPI.
- Quick Booking: Once funds are added, you can directly use the wallet to book tickets, making the process faster compared to entering payment details every time.
- Track Transactions: You can view your transaction history within the app, making it easy to keep track of funds and usage.
- No Need for Physical Cash: It reduces the need to carry cash or cards while traveling, as everything can be handled via the app.
Note: R-Wallet balance does not expire and can be used across zones.
3. Booking Your General Ticket
Step -1 Open UTS app and you will see a option Book & Travel(paperless) click on it and then Select the stations
Step -2 Choose your Depart from(starting station) and Going to (destination) and click on get fare/Next trains
Step -3 After clicking on get fare, You have to choose the no of seats, your train type/category, ordinary, mail express and superfast.
Step -4 Then Choose the Payment option, you will see two options. First one R-Wallet and another on is Debit card/credit card/UPI and then click on Book ticket
Step -5 After this you will redirect to payment method. Then Pay and boom, your ticket will get booked.
Conclusion
In conclusion, booking general tickets online through the UTS app has significantly simplified the process for passengers traveling on Indian Railways. With features like easy ticket booking, digital payment options, and the convenience of R-Wallet for quick transactions, travelers can now avoid long queues and buy tickets effortlessly. The app promotes a seamless, cashless experience, enhancing the overall travel journey for commuters. Whether you’re booking an unreserved or platform ticket, the UTS app provides a user-friendly and efficient solution, making train travel more accessible and hassle-free.
FAQs on How to Book a General Ticket Online
Q1. What is the UTS app?
The UTS (Unreserved Ticketing System) app is a mobile application developed by Indian Railways that allows passengers to book unreserved and platform tickets online for suburban and non-suburban trains.
Q2. How do I download the UTS app?
The UTS app can be downloaded from the Google Play Store (for Android devices) or the Apple App Store (for iOS devices) by searching for “UTS Indian Railways.”
Q3. Do I need to register to use the UTS app?
Yes, users must register with their mobile number and follow a simple verification process to use the app.
Q4. How do I book a general ticket online using the UTS app?
After logging into the app, select the “Book Ticket” option, enter your departure and destination stations, choose the ticket type (General or Platform), and confirm the booking.
Q5. What payment methods are available for booking a general ticket?
Payments can be made through various methods, including debit/credit cards, UPI, and net banking.
Q6. What is R-Wallet, and how can it help me book a ticket?
R-Wallet is a digital wallet within the UTS app where you can store money. It allows you to quickly pay for tickets without having to re-enter payment details each time.
Q7. Can I cancel or modify my general ticket after booking?
No, general tickets booked via the UTS app cannot be canceled or modified. You must book a new ticket if necessary.
Q8. How do I use the R-Wallet to book tickets?
To use R-Wallet, preload funds into the wallet through various payment options. When booking a ticket, simply choose R-Wallet as the payment method.
Q9. Can I book a general ticket for someone else using the UTS app?
No, you can not book a ticket for others.
Q10. Do I need to carry a physical ticket after booking online?
No, once you book a ticket through the UTS app, you’ll receive an electronic ticket (e-ticket), which can be shown during travel. Ensure your mobile phone is charged and the ticket is visible.
